Terms of Use

Last updated: 16 August 2026

These Terms are in effect. They are also under continuing legal review, and we will post any revision here with a new date.

These Terms govern your use of the Mindima app and website, operated by Noah Kanyo, 5005 Dalhousie Dr NW, Unit 175 #1332, Calgary, AB T3A 5R8, Canada(“we”, “us”). By using Mindima you agree to them. If you do not agree, please do not use the app. Our Privacy Policy explains how we handle your information and forms part of these Terms.

License

We grant you a personal, non-exclusive, non-transferable, revocable license to use Mindima for your own non-commercial use, subject to these Terms and the app store’s standard end-user license agreement.

Age requirement

There is a minimum age to use Mindima: 13 in most countries where we operate, 14 in Canada, and 16 in the European Economic Area. By using the app you confirm that you meet the age that applies where you live. The in-app screen shows you the number that actually applies to you. If you are under the age of majority where you live, you should review these Terms with a parent or guardian.

Accounts

You can use Mindima without an account. An optional account (email sign-in with a one-time code) unlocks Premium across your devices and enables the optional encrypted backup, progress dashboard and share links. You are responsible for keeping access to your email account, because access to it is access to your Mindima account. You can delete your Mindima account at any time in the app or at mindima.com/account; deletion permanently removes your account data and synced backups from our servers and cannot be undone. Deleting your account does not cancel an active subscription; cancel it where you subscribed, as described below.

Encrypted backup and your recovery code

Encrypted backup is optional and off until you switch it on. Before your record leaves your device it is encrypted with a key derived from your recovery code. We generate that code once when your account is created and show it to you a single time; after that we keep only a one-way hash of it, and the key is never sent to us or stored by us. The encrypted bytes we hold cannot be read without the code.

Keep your recovery code somewhere safe. If you lose it, your encrypted backup cannot be decrypted and we cannot restore it for you. This is the cost of the guarantee, not a limitation we chose for convenience, and it is why the app tells you to save the code at the moment it shows it. Your record also remains on your own devices unless you remove it, so losing the code does not by itself lose your data.

Nothing in this section limits any rights you have under consumer protection law, and nothing in it excuses us from taking reasonable care of what we do hold.

Optional features that send data

Encrypted backup, the progress dashboard, progress emails, anonymous diagnostics, crash reports and share links are each optional, each off by default, and each independently reversible. Turning any of them off is done in the same place you turned it on. What each one sends is set out in the Privacy Policy.

Share links are public. If you create one, anyone with the link can open it. You can revoke a link at any time from your account page, which removes the snapshot from our servers, but we cannot retrieve anything somebody else has already saved or reposted.

Subscriptions, billing and automatic renewal

Mindima is free to use, with no ads on any tier. Premium is an optional paid upgrade. Read this section before you subscribe; it is the part that costs money.

• Premium is offered as a Monthly or Yearly plan. Both are automatically renewing subscriptions.
• Eligible plans include a 7-day free trial. If you do not cancel before the trial ends, it converts to a paid subscription and you are charged the plan price. The app and the pricing page show you the exact amount and the exact date of that first charge before you start.
• Automatic renewal. Your subscription renews at the end of each period, at the then-current price, and continues until you cancel. Store subscriptions renew unless cancelled at least 24 hours before the end of the current period. We will tell you before a price changes, and a price change never applies to a period you have already paid for.
• Reminders. We email you before a free trial converts, and before a yearly subscription renews, to the address on your account. If you subscribed through Google Play without linking an account, the reminder appears in the app instead, because we have no email address for you.
• Where payment is taken. In the app, payment is charged to your Apple App Store or Google Play account at confirmation of purchase. On the web, payment is processed by Stripe. A purchase on any platform unlocks Premium everywhere through your account.
• Prices are shown in US dollars and include any sales tax or VAT due where you live rather than adding it at the end. Your bank or your app store may convert to your local currency and may charge you for doing so. The exact amount is shown before you confirm.

Cancelling

You can cancel at any time, and cancelling always takes effect at the end of the period you have already paid for, so you keep Premium until then. Cancel in the same place you subscribed:

• App Store: in your Apple account settings, under Subscriptions. The app links you straight there from Settings.
• Google Play:in the Play Store, under Payments & subscriptions. The app links you straight there from Settings.
• Web:sign in at mindima.com/account and use the cancel option in the billing panel, which opens our payment provider’s management page. No phone call, no retention interview, and no email to us is required.

If you cannot reach your account for any reason, email us at support@mindima.com from the address on the account and we will cancel it for you.

Refunds

In-app purchases are concluded with Apple (App Store) or Google (Google Play) rather than with us, so their refunds run through the relevant store’s own refund process and consumer terms, and we generally cannot issue a store refund directly. Web purchases are concluded with us and processed by Stripe; send refund requests to our support email and we will deal with them. Store and web policies apply in addition to any rights you have under the consumer protection law of your province, state or country, which we do not limit.

Right of withdrawal (EEA and UK consumers)

This section applies to web subscriptions bought from us through Stripe. Purchases made inside the app are concluded with Apple or Google and are covered by their own cancellation terms.

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day the contract is concluded.

To exercise the right of withdrawal you must inform us (Noah Kanyo, 5005 Dalhousie Dr NW, Unit 175 #1332, Calgary, AB T3A 5R8, Canada, support@mindima.com) of your decision by an unequivocal statement, for example an email. You may use the model form below, but you do not have to. To meet the deadline it is enough that you send your statement before the period expires.

If you withdraw, we will refund all payments received from you without undue delay and within 14 days of being informed, using the same means of payment you used, at no fee to you. If you asked us to begin the subscription during the withdrawal period, you will pay an amount in proportion to what was provided up to the point you told us you were withdrawing.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To: Noah Kanyo, 5005 Dalhousie Dr NW, Unit 175 #1332, Calgary, AB T3A 5R8, Canada, support@mindima.com

I hereby give notice that I withdraw from my contract for the provision of the
following service:

  ____________________________________________

Ordered on: ______________

Name: ______________

Address: ______________

Signature (only if this form is sent on paper): ______________

Date: ______________

Acceptable use

Do not misuse the app: no reverse-engineering, tampering, automated abuse, scraping, or attempts to bypass purchases or access controls. Do not use Mindima to store or transmit anything unlawful. We may suspend or end access that breaks this section, and where it is proportionate to do so we will tell you why and give you a chance to put it right first.

Not medical advice

Mindima is for general wellbeing and cognitive practice. It is not a medical device and does not provide medical, psychological or diagnostic advice, and it is not a substitute for professional care. Scores, benchmarks, brain-age estimates, trait profiles and patterns shown in the app are modeled estimates drawn from your own activity against reference curves. They are not tests, not diagnoses, and not predictions about your health.

If you are in crisis or need help, contact a qualified professional or your local emergency services. The app lists crisis lines for the countries where it is offered; those services are independent of us and we do not monitor anything you do in Mindima.

AI-generated content

Some Premium features generate content using artificial intelligence, such as weekly summaries and practice plans, and this content is labelled in the app. It is informational only, may be inaccurate or incomplete, and is not medical, psychological or professional advice; the “Not medical advice” section applies to it in full. You are responsible for how you use it. What is sent to a model, and what is not, is described in the Privacy Policy.

Intellectual property

Mindima and its content, games, tools, text, artwork, sound and branding are owned by us or used with permission, and are protected by copyright, trademark and other laws. MINDIMA and the Mindima gem mark are our trademarks. These Terms transfer no ownership to you and grant no right to use our name or marks. Product names, paradigm names and third-party marks referred to in the app are the property of their respective owners and are used to describe what an exercise is, not to imply any affiliation or endorsement.

Anything you write, record or log in Mindima remains yours. We claim no ownership of it and, apart from the optional features you switch on, we do not receive it.

Disclaimer of warranties

To the fullest extent permitted by applicable law, Mindima is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you, and nothing in these Terms limits any non-waivable rights you have under applicable consumer protection law. If you live in the European Economic Area or the United Kingdom, you keep your statutory rights to a product that conforms to the contract and to the updates needed to keep it conforming, and this section does not limit them.

Limitation of liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, arising out of or relating to your use of Mindima. Our total liability for any claim relating to the app will not exceed the greater of the amount you paid us for Mindima in the twelve months before the claim, or CAD $50. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence or willful misconduct, or for death or personal injury caused by our negligence. If you live in the European Economic Area or the United Kingdom, the cap above does not apply to damage caused by our breach of an essential obligation of this contract, and we remain liable for foreseeable damage typical for this kind of contract.

Changes to these Terms

We may amend these Terms from time to time, for example for changes in law, new features, or security requirements. We will post the updated Terms with a new date and, for material changes, give notice in the app or by email before they take effect. Your continued use of Mindima after the changes take effect means you accept the updated Terms. If you do not accept them, you can stop using Mindima and delete your account, and if you had paid for a period that has not run out we will refund the unused part.

Ending these Terms

You can end these Terms at any time by deleting your account and the app. We may end them if you materially breach the acceptable-use section, or if we stop offering Mindima, in which case we will give reasonable notice and refund any period you have paid for and not received. Sections that by their nature should survive, including intellectual property, disclaimers, limitation of liability and governing law, survive the end of these Terms.

Governing law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts located in Alberta, Canada will have jurisdiction over any dispute, except where applicable law gives you the right to bring a claim in your home jurisdiction.

If you are a consumer, nothing here deprives you of the protection of any mandatory consumer protection rule of the place where you live, or of the right to bring proceedings in your local courts where that right cannot be excluded. This applies in particular if you live in Quebec, whose Consumer Protection Act gives you the right to bring proceedings in the district of your own domicile; in another Canadian province with equivalent rules; or in the European Economic Area or the United Kingdom, where the mandatory consumer law of your country of residence continues to apply to you.

There is no mandatory arbitration clause and no class-action waiver in these Terms. That is a deliberate choice: we would rather resolve a problem than make it procedurally expensive for you to raise one. Before starting anything formal, please email us. Most things are a misunderstanding and we would like the chance to fix it.

General

• Severability. If any provision of these Terms is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force.
• No waiver. If we do not enforce a provision, that is not a waiver of it.
• Assignment. You may not assign these Terms. We may assign them to a successor in connection with a merger, acquisition or sale of the business, provided your rights under them are not reduced, and we will tell you if that happens.
• Entire agreement. These Terms, together with the Privacy Policy and the Consumer Health Data Privacy Policy, are the whole agreement between us about Mindima, and replace any earlier version.
• Force majeure. Neither of us is liable for a failure caused by something genuinely outside our reasonable control, though this does not extend any payment we owe you.
• Notices. We contact you at the email address on your account or in the app. You reach us at the address below, which is monitored.
• Language. These Terms are written in English. Any translation is provided for convenience and the English version governs.

Provider and contact

Mindima is provided by Noah Kanyo, 5005 Dalhousie Dr NW, Unit 175 #1332, Calgary, AB T3A 5R8, Canada.

Email: support@mindima.com. We answer at this address and it is the fastest way to reach us, including for withdrawal, refund, cancellation and data protection requests.