Skip to content
mindima

Getting started

When can I download the apps?

Each app launches on its own. Join the list at the bottom of any page and we will email you the day one goes live.

Which devices are supported?

Every Mindima app is built for iPhone and Android phones.

Which app should I start with?

Pick the area you most want to grow: memory, brain games, attention, critical thinking, social skills or vocabulary. Each app goes deep on one.

Which languages are available?

The apps launch in English first. Nomra, our word games app, is designed to work in many languages.

Your data

Where is my practice stored?

On your phone. Progress, results, notes and anything you type stay there unless you turn on a backup or account.

What do you collect?

Anonymous usage statistics, such as which screens and games are used, so we can see what works. Never what you type, your moods, reflections or survey answers. You can switch it off in each app.

Is my backup encrypted?

Yes, in transit and at rest. Witra backups are end-to-end encrypted, so we cannot read them.

How do I delete everything?

Use Delete all data in the app’s Settings. It erases the phone copy and starts a new random analytics ID. Delete your backup there too, or email us.

Subscriptions

How do I cancel a subscription?

Subscriptions are managed by Apple or Google. On iPhone go to Settings, your name, Subscriptions. On Android open Google Play, Payments and subscriptions.

Will I be charged after a free trial?

Yes, unless you cancel at least 24 hours before the trial ends. Your store account shows the renewal date.

I got a new phone. How do I get Premium back?

Sign in to the same Apple or Google account and tap Restore purchases in the app’s Settings.

Can I get a refund?

Refunds are handled by the store you paid through. Apple and Google each have a request page, and we are happy to help if you email us.

Safety

Is Mindima a medical or clinical product?

No. Our apps are for everyday practice and are not a medical device. They do not diagnose, treat or prevent any condition.

Will the apps raise my IQ?

We make no such claim. Practice improves how you do on what you practise. Read our evidence standard for what we will and will not say. Read it.

How old do I need to be?

Our apps are for ages 13 and up, or 16 and up in the European Economic Area.

Still stuck?

A person reads every email.

support@mindima.com